Outage in Close
Search Functionality Delayed
Resolved MinorIncident Report
Summary AI Generated
Close experienced a minor incident affecting search functionality due to indexing issues that lasted 2.8 hours. The problem caused delays in search operations across the platform. The issue was identified, fixed, and fully resolved with system performance gradually returning to normal.
We are currently investigating this issue.
Components affected
Close IndexingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/23/2026 07:44PM
This incident has been resolved.
MONITORING
16 days ago - at 04/23/2026 06:50PM
We've deployed a fix, we're continuing to see improvements in overall system performance, we expect recovery slowly over the next several minutes.
MONITORING
16 days ago - at 04/23/2026 05:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 04/23/2026 05:14PM
The issue has been identified and the fix is being implemented.
INVESTIGATING
16 days ago - at 04/23/2026 04:56PM
We are currently investigating this issue.
Latest Close outages
Call Recordings Processing Delayed - 16 days ago
Database issues - about 2 months ago
Calling problems in the Desktop Application - 6 months ago
Application Slowness - 6 months ago
Experiencing delays on Dialer Sessions - 7 months ago
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