Outage in Cloudera

Cloudera Single sign-on (CSSO) login interruption

Resolved Major
November 15, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Due to a recent disruption in Salesforce services, customers who use Cloudera Single Sign-On (CSSO) for accessing their Public Cloud Management console may experience login issues. Customers utilizing their own Identity Providers (IDPs) for Single Sign-On will not be affected by this service interruption. We appreciate your understanding and patience as we work through this matter. If you have any questions or need assistance, please do not hesitate to reach out to our support team at US: 1-866-809-4659 / International: 1-650-425-9421 Thank you for your continued support.
Components affected
Cloudera SSO
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 04:01PM

Our teams confirmed that our Cloudera Single Sign-on (CSSO) is now stable and operational.

We apologize for any inconvenience this may have caused.

If you are still experiencing issues or have any questions please raise a support case with us.

Thank you for your continued support.

IDENTIFIED about 1 month ago - at 11/15/2024 12:41PM

Due to a recent disruption in Salesforce services, customers who use Cloudera Single Sign-On (CSSO) for accessing their Public Cloud Management console may experience login issues.

Customers utilizing their own Identity Providers (IDPs) for Single Sign-On will not be affected by this service interruption.

We appreciate your understanding and patience as we work through this matter.

If you have any questions or need assistance, please do not hesitate to reach out to our support team at US: 1-866-809-4659 / International: 1-650-425-9421

Thank you for your continued support.

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