Outage in Cloudera

Cloudera Single sign-on (CSSO) login interruption

Resolved Major

November 15, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Due to a recent disruption in Salesforce services, customers who use Cloudera Single Sign-On (CSSO) for accessing their Public Cloud Management console may experience login issues. Customers utilizing their own Identity Providers (IDPs) for Single Sign-On will not be affected by this service interruption. We appreciate your understanding and patience as we work through this matter. If you have any questions or need assistance, please do not hesitate to reach out to our support team at US: 1-866-809-4659 / International: 1-650-425-9421 Thank you for your continued support.

Components affected

Cloudera SSO

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/15/2024 04:01PM

Our teams confirmed that our Cloudera Single Sign-on (CSSO) is now stable and operational.

We apologize for any inconvenience this may have caused.

If you are still experiencing issues or have any questions please raise a support case with us.

Thank you for your continued support.

IDENTIFIED about 1 year ago - at 11/15/2024 12:41PM

Due to a recent disruption in Salesforce services, customers who use Cloudera Single Sign-On (CSSO) for accessing their Public Cloud Management console may experience login issues.

Customers utilizing their own Identity Providers (IDPs) for Single Sign-On will not be affected by this service interruption.

We appreciate your understanding and patience as we work through this matter.

If you have any questions or need assistance, please do not hesitate to reach out to our support team at US: 1-866-809-4659 / International: 1-650-425-9421

Thank you for your continued support.

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