Outage in Cloudinary

Media Processing and transformations related to AI is currently down.

Resolved Minor
June 29, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
Components affected
Cloudinary Media Transformation API - AP Cloudinary Upload API - AP Cloudinary Media Transformation API - EU Cloudinary Media Transformation API - US Cloudinary Upload API - US Cloudinary Upload API - EU Cloudinary Admin API - AP Cloudinary Admin API - EU Cloudinary Admin API - US
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/29/2025 02:34PM

This incident has been resolved.

MONITORING 2 days ago - at 06/29/2025 12:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 06/29/2025 11:58AM

We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

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