Outage in Cloudli

Service de télécommunication Globale | Global telecommunication service

Resolved Minor
April 24, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Chers clients, Nous avons connu un trouble de réponse lente avec l'une des bases de données de nos service pendant une courte période entre 12 h 18 et 12 h 22 HAE, ce qui a pu avoir un impact sur certains de nos clients. Le problème a été rapidement identifié et résolu. Nous surveillons maintenant la stabilité du service. *** Dear clients, We experienced a slow response with one of service databases for a short period between 12:18 and 12:22PM EDT, that may have impacted some of our customers. The problem was quickly identified and resolved. We are now monitoring the service for stability.
Components affected
Cloudli Online Portal Cloudli Online Portal (Web Consoles) Cloudli Online Portal Cloudli API Services Cloudli Other Cloudli SMS & MMS Cloudli Outbound Calling Cloudli Presence Cloudli Call Notifications Cloudli Routing Services Cloudli Other Cloudli SMS / Texting Notifications Cloudli Mobile Notifications (SSI) Cloudli Inbound Calling
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/24/2023 08:19PM

This incident has been resolved. All services are operational.
***
Cet incident a été résolu. Tous les services sont opérationnels.

MONITORING over 1 year ago - at 04/24/2023 04:51PM

Chers clients,

Nous avons connu un trouble de réponse lente avec l'une des bases de données de nos service pendant une courte période entre 12 h 18 et 12 h 22 HAE, ce qui a pu avoir un impact sur certains de nos clients. Le problème a été rapidement identifié et résolu. Nous surveillons maintenant la stabilité du service.

***

Dear clients,

We experienced a slow response with one of service databases for a short period between 12:18 and 12:22PM EDT, that may have impacted some of our customers. The problem was quickly identified and resolved. We are now monitoring the service for stability.

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