Outage in Cloudli

Inbound calls Canadian Carrier | Appels entrants Transporteur canadien

Resolved Major
December 30, 2024 - Started 4 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Since around 3:30 AM EST one Canadian telco carrier is experiencing problem mostly in Quebec regions like Notre-Dames-Des-Laurentides, Stoneham, Saint-Brigitte-De-Laval. We are currently working with the affected carrier to resolve this as soon as possible. Impacts: This could potentially cause abnormal delays or an inability to receive calls. *** Depuis environ 3:30 AM HNE, un transporteur canadien éprouve des problèmes principalement dans les régions du Québec comme Notre-Dames-Des-Laurentides, Stoneham, Saint-Brigitte-De-Laval. Nous travaillons actuellement avec le transporteur concerné pour résoudre ce problème dès que possible. Impacts : Cela pourrait potentiellement entraîner des délais anormaux ou une incapacité à recevoir des appels.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/30/2024 01:25PM

The Canadian Telco confirmed the resolution of the issue at 4:45 AM EST. Inbound calls have received OK since that moment. This issue is resolved.

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La fournissuer de télécommunications canadienne a confirmé la résolution du problème vers 4 h 45 HNE. Les appels entrants sont reçus correctement depuis ce moment. Cette problem est résolu.

MONITORING 4 days ago - at 12/30/2024 11:15AM

The Canadian Telco identified and resolved the issue at about 4:45 AM EST. Inbound calls have received OK since that moment.

We will continue to monitor the situation.

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La fournissuer de télécommunications canadienne a identifié et résolu le problème vers 4 h 45 HNE. Les appels entrants sont reçus correctement depuis ce moment.

Nous continuerons de surveiller la situation.

INVESTIGATING 4 days ago - at 12/30/2024 09:57AM

Since around 3:30 AM EST one Canadian telco carrier is experiencing problem mostly in Quebec regions like Notre-Dames-Des-Laurentides, Stoneham, Saint-Brigitte-De-Laval. We are currently working with the affected carrier to resolve this as soon as possible.

Impacts: This could potentially cause abnormal delays or an inability to receive calls.

***

Depuis environ 3:30 AM HNE, un transporteur canadien éprouve des problèmes principalement dans les régions du Québec comme Notre-Dames-Des-Laurentides, Stoneham, Saint-Brigitte-De-Laval. Nous travaillons actuellement avec le transporteur concerné pour résoudre ce problème dès que possible.

Impacts : Cela pourrait potentiellement entraîner des délais anormaux ou une incapacité à recevoir des appels.

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