Outage in CloudTalk
Call Analytics issues
Resolved Minor
April 04, 2025 - Started 2 months ago
- Lasted about 2 hours
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Outage Details
We are currently experiencing issues with calls in the Analytics product. Some calls are not available. However, calls can be accessed in the Dashboard at dashboard.cloudtalk.io.
Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 04/04/2025 05:26PM
We have implemented the fix. Missing calls are gradually being created in the Analytics product. The team is monitoring the progress and stability.
IDENTIFIED
2 months ago - at 04/04/2025 04:55PM
The team has identified the root cause and is addressing it. Once complete, affected calls will gradually become available in the Analytics product.
IDENTIFIED
2 months ago - at 04/04/2025 04:28PM
We have identified an issue with the affected services. The team is currently investigating potential mitigation actions.
INVESTIGATING
2 months ago - at 04/04/2025 04:00PM
We are currently experiencing issues with calls in the Analytics product. Some calls are not available. However, calls can be accessed in the Dashboard at dashboard.cloudtalk.io.
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