Calls to the United Kingdom mobile numbers are not connecting - problems of the UK mobile networks

We are aware that mobile networks in the UK are experiencing issues again.

CloudTalk infrastructure remains fully operational, however, our customers may encounter problems when making or receiving calls to/from UK mobile numbers.

We are actively monitoring the situation and will provide updates as we receive more information from the affected parties

The disruption impacting mobile networks across the United Kingdom—including Vodafone, EE, and O2—has been resolved. We are no longer observing elevated call failure rates or degraded call quality for calls to and from the UK.

We are currently observing degraded call quality and connection issues for calls to and from the United Kingdom.

This issue is caused by a major disruption affecting multiple mobile network providers across the UK, including Vodafone, EE, and O2.

As the issue lies within the external networks, it is outside of CloudTalk’s infrastructure. Our systems are operating normally, and we are continuing to monitor the situation closely.

We will provide updates as soon as more information or an estimated time of resolution (ETA) becomes available from the affected providers.

Thank you for your understanding and patience.