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CloudTalk Outage History

Every past CloudTalk outage tracked by IsDown, with detection times, duration, and resolution details.

There were 148 CloudTalk outages since April 2020. The 33 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 14, 2026

April 2026: Partial System Outage

Detected Apr 14, 2026 10:44 AM EDT · Resolved Apr 14, 2026 12:23 PM EDT · Duration about 2 hours

CloudTalk experienced a 1.7-hour infrastructure issue that affected calling functionality, the dashboard, analytics, and other system components. The engineering team identified the root cause and implemented a fix to restore service across all affected areas. Service recovery was completed with ongoing monitoring to ensure full stability.

Minor April 9, 2026

April 2026: Call Processing Delays

Detected Apr 9, 2026 12:22 PM EDT · Resolved Apr 9, 2026 1:31 PM EDT · Duration about 1 hour

CloudTalk experienced call processing delays that affected outbound call dial tone and call recording availability for 1.2 hours. The incident caused disruptions to normal calling functionality, with users experiencing slower response times when making calls and accessing recordings. The root cause was identified and resolved through corrective measures implemented by the technical team.

Minor April 1, 2026

April 2026: Issues with inbound calls outside EU region

Detected Apr 1, 2026 4:26 AM EDT · Resolved Apr 1, 2026 7:39 AM EDT · Duration about 3 hours

CloudTalk experienced an infrastructure issue that disrupted inbound call connectivity for regions outside of Europe, preventing some users from receiving incoming calls. The service degradation lasted 3.2 hours before the infrastructure problem was successfully resolved. Service has been restored to normal operation across all affected areas with continued monitoring in place.

Minor February 25, 2026

February 2026: Delayed call processing

Detected Feb 25, 2026 11:00 AM EST · Resolved Feb 25, 2026 11:38 AM EST · Duration 37 minutes

CloudTalk experienced a service disruption where call processing was delayed and call history failed to display recent calls properly. The incident affected users' ability to see up-to-date call records and caused delays in call appearance within the system. The issue was resolved after 37 minutes with data synchronization restored.