Outage in Cloudways

Issue with Adding Domains and Managing DNS Records in DNS Made Easy

Resolved Major
January 21, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor Cloudways outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cloudways, and never miss an outage again.
Start Free Trial

Outage Details

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records. Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available.
Components affected
Cloudways Cloud Platform Console
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/21/2025 02:38PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 01/21/2025 12:43PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 01/21/2025 12:41PM

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records.
Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.

Latest Cloudways outages

Slack Support Disruption - 14 days ago
SSL Renewal & Installation Issues – Let's Encrypt - 23 days ago
Linode Maintenance Affecting Server Creation - 28 days ago
Rackspace webmail login issue for new user - 29 days ago
Unable to Create Mailbox in Rackspace - about 2 months ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook