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Outage in Clover

Potential Service Disruption on Clover systems

Resolved Minor
November 09, 2023 - Started over 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

We've identified an issue that may be impacting select Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, including the Merchant Dashboard, eCommerce, APIs and third party applications. We'll send another update in 30 minutes

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/10/2023 09:12AM

Thank you again for your ongoing patience. We have cleared all the previously reported issues on the Clover platform and all services, including the Clover Dashboard, are functional. We apologize for the disruption earlier this evening and please reach out if you need any further support.

IDENTIFIED over 2 years ago - at 11/10/2023 04:13AM

Thank you again for your ongoing patience. Our engineers continue to actively work on remediating the remaining issues with our Clover devices along with restoring Clover dashboard access. We will send out another update shortly.

IDENTIFIED over 2 years ago - at 11/10/2023 02:45AM

Thank you again for your ongoing patience. Our engineers are actively working on remediating any remaining issues with our Clover devices along with restoring Clover dashboard access. We will send another update in the next hour if not sooner.

INVESTIGATING over 2 years ago - at 11/10/2023 01:35AM

Clover API functionality has been restored. We are continuing to troubleshoot any remaining Clover dashboard or Clover device issues. Thank you for your ongoing patience and we will send another update within the hour.

INVESTIGATING over 2 years ago - at 11/10/2023 12:24AM

Update - Clover continues to troubleshoot the previously reported issues - engineering is actively engaged in remediating the issue. Thank you for your ongoing patience.

INVESTIGATING over 2 years ago - at 11/09/2023 11:29PM

We've identified an issue that may be impacting select Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, including the Merchant Dashboard, eCommerce, APIs and third party applications. We'll send another update in 30 minutes

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