Outage in Cluvio
Investigating intermittent performance issues on Cluvio backend
Resolved Minor
September 04, 2020 - Started about 5 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating intermittent performance issues with our main database cluster, affecting the performance of dashboards for most customers
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 09/04/2020 10:05PM
This incident has been resolved.
MONITORING
about 5 years ago - at 09/04/2020 04:29PM
Our monitoring shows performance has returned to nominal for all customers, we are continuing to monitor the situation.
IDENTIFIED
about 5 years ago - at 09/04/2020 04:20PM
We have identified the issue and a fix has been deployed, the performance should return to nominal in the next 10 minutes.
INVESTIGATING
about 5 years ago - at 09/04/2020 04:06PM
We are continuing to investigate this issue.
INVESTIGATING
about 5 years ago - at 09/04/2020 04:06PM
We are currently investigating intermittent performance issues with our main database cluster, affecting the performance of dashboards for most customers
Latest Cluvio outages
Reports with R script are not finishing - about 3 years ago
Investigating an issue rendering dashboard PDF/Image - almost 4 years ago
Cluvio service outage - over 4 years ago
Degraded performance of dashboards - almost 5 years ago
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