Outage in Cluvio
Intermittent availability issues
Resolved Major
July 28, 2020 - Started over 5 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating server-side problems affecting the availability of Cluvio for most customers.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 07/28/2020 05:09PM
This incident has been resolved.
MONITORING
over 5 years ago - at 07/28/2020 05:05PM
The fix has been applied and performance is back to nominal for all customers. We will continue to closely monitor the systems.
IDENTIFIED
over 5 years ago - at 07/28/2020 04:59PM
We identified the root cause of the issue in a database cluster and a fix is being applied, we expect the availability back to normal in the next 5-10 minutes.
INVESTIGATING
over 5 years ago - at 07/28/2020 04:53PM
We are currently investigating server-side problems affecting the availability of Cluvio for most customers.
Latest Cluvio outages
Reports with R script are not finishing - over 3 years ago
Investigating an issue rendering dashboard PDF/Image - almost 4 years ago
Cluvio service outage - over 4 years ago
Query queue processing is causing delays or internal errors for some customers. - almost 5 years ago
Degraded performance of dashboards - about 5 years ago
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