Outage in CM.com

End of Service - US and CA - Number Sharing Service

Resolved Minor
October 21, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Number sharing services in the US and CA will cease support Monday 24-10. This means that any SMS message sent to US and CA without a local long number number will not be delivered. If you haven't bought a US number yet, please go to our platform and procure a local long number (10DLC) and send your messages via the number to ensure delivery. (https://www.cm.com/en-gb/app/channels/) You can also contact your account manager for more information. This service will end in order to comply with the CTIA Messaging Principles and Best Practices Guide
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 10/21/2022 10:36AM

Number sharing services in the US and CA will cease support Monday 24-10. This means that any SMS message sent to US and CA without a local long number number will not be delivered.
If you haven't bought a US number yet, please go to our platform and procure a local long number (10DLC) and send your messages via the number to ensure delivery. (https://www.cm.com/en-gb/app/channels/)

You can also contact your account manager for more information.

This service will end in order to comply with the CTIA Messaging Principles and Best Practices Guide

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