Outage in CM.com

The Conversional Router is having issues

Resolved Minor
August 22, 2023 - Started about 2 years ago - Lasted 37 minutes
Official incident page

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Outage Details

The Conversational Router has a hiccup, which causes delays in customer message routing. The queue is increasing, work is done to determine the cause.
Components affected
CM.com Scripted Chatbot
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 08/22/2023 02:18PM

The Conversational Router has a hiccup, which causes delays in customer message routing. The queue is increasing, work is done to determine the cause.

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