Outage in CM.com

Issues connecting to the CM.com network

Resolved Minor
September 26, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor CM.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CM.com, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of customers having issues connecting to the CM.com network. Specifically our platform apps, voice platform and SMPP connections. We will update you when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/26/2023 11:05AM

This incident has been resolved.

MONITORING about 1 year ago - at 09/26/2023 08:32AM

Network issues have been resolved and all services are available again. We are closely monitoring the situation.

IDENTIFIED about 1 year ago - at 09/26/2023 08:21AM

This issue also partially impacts the Native Voice functionality in Mobile Service Cloud.

IDENTIFIED about 1 year ago - at 09/26/2023 08:11AM

We currently experience a network issue in our Breda network. This impact only specific services. Customers can experience issues connecting to SMPP. You can mitigate this by connecting to smpp181.messaging.cm.com and smpp183.messaging.cm.com. We also experience issue with Message Log. We will update you as we learn more.

INVESTIGATING about 1 year ago - at 09/26/2023 08:07AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/26/2023 07:54AM

We are investigating reports of customers having issues connecting to the CM.com network. Specifically our platform apps, voice platform and SMPP connections.
We will update you when we have more information.

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3244 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime