Outage in CM.com

Identity & Sign - Service disruption

Resolved Major
August 19, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating alerts triggered by our Identity & Sign infrastructure. Service interruption is likely.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/19/2024 10:06AM

This incident has been resolved.

MONITORING 10 months ago - at 08/19/2024 09:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/19/2024 09:02AM

The issue has been identified as an unresponsive database cluster. We are working to get this cluster operational again.

INVESTIGATING 10 months ago - at 08/19/2024 08:03AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 08/19/2024 07:38AM

We are investigating alerts triggered by our Identity & Sign infrastructure. Service interruption is likely.

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