Outage in CM.com

Texter - Unable to load test nodes

Resolved Major
September 12, 2024 - Started 3 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating an issue where Texter is unable to load test nodes making it impossible to perform new tests.
Components affected
CM.com Texter
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 11:40AM

The system is stable and performing as expected

*additional maintenance and updates will be planned.

MONITORING 3 months ago - at 09/12/2024 10:20AM

A fix has been implemented and Texter is live again!
We are monitoring to ensure operations are running smooth.

*Extra maintenance and updates will be planned for the coming weeks

IDENTIFIED 3 months ago - at 09/12/2024 08:20AM

The issue has been identified and we are currently working on a fix.

INVESTIGATING 3 months ago - at 09/12/2024 12:29AM

We are currently investigating an issue where Texter is unable to load test nodes making it impossible to perform new tests.

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