Outage in CM.com

Sign - delayed delivery of signed documents

Resolved Minor
February 26, 2025 - Started 14 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently experiencing delays in the delivery of signed documents, due to our certificate supplier experiencing an outage. Sign is available, but completed dossiers are queued. The signing of queued documents will automatically resume when the outage is resolved.
Components affected
CM.com CM Sign
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/27/2025 05:59AM

The issue at our supplier is solved. Sign is fully operational again. All queued dossiers were successfully processed.

IDENTIFIED 14 days ago - at 02/26/2025 06:53PM

We are currently experiencing delays in the delivery of signed documents, due to our certificate supplier experiencing an outage. Sign is available, but completed dossiers are queued. The signing of queued documents will automatically resume when the outage is resolved.

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