Outage in CM.com
Email service disruption
Resolved MajorIncident Report
Summary AI Generated
CM.com's Email Gateway experienced a major service disruption lasting approximately 1.1 hours, during which emails sent via CM Sign were not delivered. The issue was identified and a fix was implemented shortly after investigation began. The disruption was fully resolved, with all affected Sign emails successfully delivered upon restoration of the service.
Email Gateway is currently experiencing a service disruption. Our team is aware of the issue and actively working on a fix. As a result, emails sent by Sign are not being delivered at this time. All affected emails will be sent automatically once the service disruption is resolved.
Components affected
CM.com CM SignTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 07/05/2026 08:48AM
The Email Gateway service disruption has been resolved. All Sign emails have been sent.
IDENTIFIED
20 days ago - at 07/05/2026 08:20AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 07/05/2026 07:47AM
Email Gateway is currently experiencing a service disruption. Our team is aware of the issue and actively working on a fix. As a result, emails sent by Sign are not being delivered at this time. All affected emails will be sent automatically once the service disruption is resolved.
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