Outage in CM.com
Email Service Interruption
Resolved MinorIncident Report
Summary AI Generated
CM.com's Email Gateway experienced a 3.1-hour disruption that prevented emails sent via CM Sign from being delivered. A fix was implemented and open/click tracking was temporarily disabled as part of the remediation effort. The incident was fully resolved, with all affected emails queued for automatic redelivery once service was restored.
Email Gateway is currently experiencing a service disruption. Our team is aware of the issue and actively working on a fix. As a result, emails sent by Sign are not being delivered at this time. All affected emails will be sent automatically once the service disruption is resolved.
Components affected
CM.com CM SignTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/06/2026 05:09AM
This incident has been resolved.
MONITORING
19 days ago - at 07/06/2026 02:52AM
Open and Click tracking has been temporarily disabled.
MONITORING
19 days ago - at 07/06/2026 02:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
19 days ago - at 07/06/2026 02:03AM
Email Gateway is currently experiencing a service disruption. Our team is aware of the issue and actively working on a fix. As a result, emails sent by Sign are not being delivered at this time. All affected emails will be sent automatically once the service disruption is resolved.
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