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Outage in CM.com

Agent Inbox - delay in processing of tasks

Resolved Minor
July 08, 2026 - Started 17 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

CM.com's Agent Inbox experienced delays in task processing lasting approximately 4 hours. The issue caused a backlog of queued tasks, impacting normal workflow operations. The root cause was identified and resolved, with all queued tasks subsequently processed and traffic returning to normal.

We experienced some delays in the processing of tasks. The cause has been identified and fixed. All queued tasks have been processed and traffic is up to date again. We continue to monitor the traffic.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 07/08/2026 05:56PM

This incident has been resolved.

MONITORING 17 days ago - at 07/08/2026 01:50PM

We experienced some delays in the processing of tasks. The cause has been identified and fixed. All queued tasks have been processed and traffic is up to date again. We continue to monitor the traffic.

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