Outage in Cohesity

Intermittent Teams backup failures

Resolved Major
July 19, 2025 - Started 16 days ago - Lasted 9 days
Official incident page

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Outage Details

We want to inform our customers that Teams backups are experiencing intermittent failures due to a change on the Microsoft end. We are working internally to come up with a workaround while Microsoft addresses the core issue. We apologize for any inconvenience. We will continue to provide updates on the progress.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 07/28/2025 02:20PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 07/25/2025 06:09AM

We would like to inform our customers that Microsoft has confirmed the issue is resolved, and we are closely monitoring our metrics. We will continue to provide updates.

INVESTIGATING 15 days ago - at 07/20/2025 04:03AM

We are continuing to work on this issue and escalating it to Microsoft. We will provide more updates as we hear from Microsoft. We are also working to see if we can mitigate this issue from our end. We apologize for any inconvenience.

INVESTIGATING 15 days ago - at 07/20/2025 03:06AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 07/19/2025 07:07PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 07/19/2025 06:01PM

We want to inform our customers that Teams backups are experiencing intermittent failures due to a change on the Microsoft end. We are working internally to come up with a workaround while Microsoft addresses the core issue. We apologize for any inconvenience. We will continue to provide updates on the progress.

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