Check if Coinbase Customer Support is down, official outages, user-reported issues, and outages map.
Coinbase Customer Support is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents for Coinbase Customer Support since started monitoring Coinbase status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Coinbase Customer Support outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Apr 07, 2024
03:59 AM CEST
|
Minor
We are aware that some users may be unable to access help.coinbase.com and live chat support. Use...
|
about 1 hour |
|
May 27, 2022
08:05 PM CEST
|
Minor
We are experiencing a technical issue with our submission form, which may cause a slight delay in...
|
21 minutes |
|
May 07, 2022
12:26 AM CEST
|
Minor
We are experiencing a technical issue with our phone support. To contact us, please go to https:/...
|
about 1 hour |
See what users are saying about Coinbase Customer Support issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Paul - I keep getting this from the bot To continue to wait, please reply with a message. Otherwise, we will disconnect your chat session. We're experiencing higher than normal wait times. The estimated wait time is currently over an hour. We'll share an update with you in 30 minutes. For faster a....
Customer Support at Coinbase assists users with account issues, transaction queries, and general inquiries about using the platform's services.
Monitoring Coinbase since April 2020
Customer Support is part of Coinbase. Check the Coinbase's status.
0 incidents in 2025
Coinbase Customer Support isn't down. You can check Coinbase Customer Support status and incident details on the top of the page. IsDown continuously monitors Coinbase Customer Support official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Coinbase Customer Support is currently operational. You can check Coinbase Customer Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Coinbase Customer Support being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Coinbase Customer Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Coinbase Customer Support last outage was on April 07, 2024 with the title "Coinbase Help Center is Down"
IsDown and DownDetector help users determine if Coinbase is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Coinbase's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.