Outage in Commvault

Issue Identified: Azure File Agent Backup Jobs

Resolved Minor
August 12, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Need to monitor Commvault outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Commvault, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue impacting a subset of Azure File agent backup jobs. Specifically, this affects agents configured with multiple Azure subscriptions. Our engineering team has identified the root cause and is actively working on deploying a corrective fix. We will update as soon as the fix is in place and confirm when normal operations have resumed. We appreciate your patience and apologize for any inconvenience this may cause.
Components affected
Commvault West US Commvault East US2 Commvault Canada Central Commvault East US Commvault France Central Commvault North Central US
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/14/2025 04:44AM

This incident has been resolved.

MONITORING about 1 month ago - at 08/13/2025 07:11AM

A fix has been implemented and the jobs are running fine. We are continuing to monitor them.

IDENTIFIED about 1 month ago - at 08/13/2025 02:36AM

We are currently investigating an issue impacting a subset of Azure File agent backup jobs. Specifically, this affects agents configured with multiple Azure subscriptions.

Our engineering team has identified the root cause and is actively working on deploying a corrective fix. We will update as soon as the fix is in place and confirm when normal operations have resumed.

We appreciate your patience and apologize for any inconvenience this may cause.

Latest Commvault outages

Office 365 performance impact - 11 days ago
Maintenance: Temporary Impact on Office 365 Backups - about 1 month ago
Scheduled reports - about 1 month ago
Identified Performance Degradation Affecting Exchange Backups - about 2 months ago
Metering Usage - 3 months ago

Be the first to know when Commvault and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4480 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook