Outage in Commvault

Exchange Mailbox Intermittent Issues

Resolved Minor
November 24, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

Incident Report

We are experiencing intermittent issues affecting certain Exchange mailboxes. Impacted users may see an error message in the mailbox status stating: “No valid Azure app found. Please run check readiness.” Our team is actively investigating and working to resolve the underlying cause. We will provide updates as soon as more information is available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/27/2025 07:57AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 11/25/2025 02:15AM

We are experiencing intermittent issues affecting certain Exchange mailboxes. Impacted users may see an error message in the mailbox status stating: “No valid Azure app found. Please run check readiness.”
Our team is actively investigating and working to resolve the underlying cause. We will provide updates as soon as more information is available.
Thank you for your patience.

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