Outage in Commvault

Office 365 performance impact

Resolved Minor
September 10, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently experiencing delays in VM Management service operations due to a current issue on Microsoft’s Azure infrastructure. This impacts key operations which affects our backup infrastructure auto-scaling used for Office 365 backups. As a result, performance for Office 365 backups may be degraded. We are actively working with Microsoft and will share updates as they become available. Thank you for your patience and understanding.
Components affected
Commvault East US2
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/11/2025 09:56PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/10/2025 07:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/10/2025 01:55PM

We are currently experiencing delays in VM Management service operations due to a current issue on Microsoft’s Azure infrastructure. This impacts key operations which affects our backup infrastructure auto-scaling used for Office 365 backups.
As a result, performance for Office 365 backups may be degraded.
We are actively working with Microsoft and will share updates as they become available.
Thank you for your patience and understanding.

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