Outage in Confluence

Multiple reports of the cookie acceptance banner reappearing

Resolved Minor
September 24, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating cases of degraded performance for some Confluence Cloud customers regarding the cookie acceptance banner reappearing. We have identified the root cause and are working on a fix for it. We will provide more details within the next hour.
Components affected
Confluence Notifications
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/24/2024 07:33PM

We have identified the issue and applied a solution. We confirmed that the fix is effective and that the banner won't reappear after being accepted.

IDENTIFIED 4 months ago - at 09/24/2024 06:28PM

We are investigating cases of degraded performance for some Confluence Cloud customers regarding the cookie acceptance banner reappearing. We have identified the root cause and are working on a fix for it. We will provide more details within the next hour.

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