Outage in ConnectWise
Investigating - SaaS Backup - SSO login to SaaS Backup portal is not working
Resolved Major
January 18, 2024 - Started about 2 years ago
- Lasted 4 days
Incident Report
We are currently investigating reports of SSO login to SaaS Backup portal for the Canada data center is not working. We will follow up with more information soon.
Components affected
ConnectWise SaaS Backup™ (formerly Recover SaaS)Need to monitor ConnectWise outages?
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Latest Updates ( sorted recent to last )
about 2 years ago - at 01/18/2024 04:59PM
We are currently investigating reports of SSO login to SaaS Backup portal for the Canada data center is not working. We will follow up with more information soon.
about 2 years ago - at 01/18/2024 05:49PM
The issue of SSO Login into SaaS Backup portal not working has been identified and a resolution is in progress.
about 2 years ago - at 01/21/2024 03:11PM
A fix for the issue has been implemented. It is planned to be rolled out early next week after thorough testing is complete. Thanks for your patience.
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