Is ConnectWise SaaS Backup™ (formerly Recover SaaS) Down? Check current status

Check if ConnectWise SaaS Backup™ (formerly Recover SaaS) is down, official outages, user-reported issues, and outages map.

Current ConnectWise SaaS Backup™ (formerly Recover SaaS) status

ConnectWise SaaS Backup™ (formerly Recover SaaS) is working normally

Updated from ConnectWise official status page a few minutes ago

Having problems with ConnectWise SaaS Backup™ (formerly Recover SaaS)?

ConnectWise SaaS Backup™ (formerly Recover SaaS) service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ConnectWise status data.

Recent ConnectWise SaaS Backup™ (formerly Recover SaaS) Outages and Downtime History

IsDown has tracked 10 incidents for ConnectWise SaaS Backup™ (formerly Recover SaaS) since started monitoring ConnectWise status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 23, 2024
05:21 PM EDT
Minor
We are currently investigating reports of Contact Us page returning an error while initiating cha...
about 17 hours
Oct 18, 2024
01:32 PM EDT
Minor
We have observed that EU region users are getting errors after logging into the Asio platform. Ou...
about 2 hours
Sep 05, 2024
10:34 AM EDT
Minor
[EU Region] Incident Update: Issue with Custom Application Roles for Admin Roles in Asio Platform...
about 17 hours
May 27, 2024
09:28 AM EDT
Minor
We are currently investigating reports of backup job execution delays causing backup connectors t...
1 day
Apr 08, 2024
09:36 AM EDT
Major
We are currently investigating reports of delay in backup job execution on SaaS Backup in AUS re...
4 days
Mar 15, 2024
12:29 PM EDT
Minor
We are currently investigating reports of backup failures on SaaS Backup occurring in the Austral...
4 days
Mar 05, 2024
08:14 AM EST
Minor
We are currently investigating reports of users unable to access SaaS Backup portal in the Austra...
about 6 hours
Jan 18, 2024
12:16 PM EST
Major
We are currently investigating reports of delays in the backup job runs in the UK Data Center for...
3 days
Jan 18, 2024
12:00 PM EST
Major
We are currently investigating reports of SSO login to SaaS Backup portal for the Canada data cen...
4 days
Feb 15, 2023
07:23 AM EST
Major
We are currently investigating an issue where users are not able to access the SaaS Backup portal...
3 days
Sign up to check more outage history
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SaaS Backup service for securing and restoring data across multiple SaaS platforms, ensuring business continuity and data protection within the ConnectWise suite.

Monitoring ConnectWise since January 2023

ConnectWise SaaS Backup™ (formerly Recover SaaS) is part of ConnectWise. Check the ConnectWise's status.

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0 incidents in 2025

Frequently Asked Questions

Is ConnectWise SaaS Backup™ (formerly Recover SaaS) down today?

ConnectWise SaaS Backup™ (formerly Recover SaaS) isn't down. You can check ConnectWise SaaS Backup™ (formerly Recover SaaS) status and incident details on the top of the page. IsDown continuously monitors ConnectWise SaaS Backup™ (formerly Recover SaaS) official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ConnectWise SaaS Backup™ (formerly Recover SaaS) status?

ConnectWise SaaS Backup™ (formerly Recover SaaS) is currently operational. You can check ConnectWise SaaS Backup™ (formerly Recover SaaS) status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ConnectWise SaaS Backup™ (formerly Recover SaaS) outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ConnectWise SaaS Backup™ (formerly Recover SaaS) down today or just slow?

Currently there's no report of ConnectWise SaaS Backup™ (formerly Recover SaaS) being slow. Check on the top of the page if there are any reported problems by other users.

How are ConnectWise SaaS Backup™ (formerly Recover SaaS) outages detected?

IsDown monitors the ConnectWise SaaS Backup™ (formerly Recover SaaS) official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ConnectWise SaaS Backup™ (formerly Recover SaaS) having an outage right now?

ConnectWise SaaS Backup™ (formerly Recover SaaS) last outage was on October 23, 2024 with the title "Investigating - ConnectWise NOC Services - Issue accessing Contact Us page"

How IsDown compares to DownDetector when monitoring ConnectWise?

IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about ConnectWise status changes?

IsDown offers an easy way to monitor ConnectWise with maximum flexibility

Major Outages Notifications

IsDown monitors ConnectWise SaaS Backup™ (formerly Recover SaaS) for major outages. A major outage is when ConnectWise SaaS Backup™ (formerly Recover SaaS) experiences a critical issue that severely affects one or more services/regions. When ConnectWise marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ConnectWise status page for minor outages. A minor outage is when ConnectWise SaaS Backup™ (formerly Recover SaaS) experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ConnectWise status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors ConnectWise and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

ConnectWise and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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