Outage in ConnectWise
[EU Region] Incident Update: Issue with Custom Application Roles for Admin Roles in Asio Platform
Resolved Minor
September 05, 2024 - Started about 1 year ago
- Lasted about 17 hours
Incident Report
[EU Region] Incident Update: Issue with Custom Application Roles for Admin Roles in Asio Platform
We are aware of an issue affecting partners in the EU region who have enabled the 'custom application roles' feature. Admin roles in the Asio platform have experienced stripped permissions.
Our team is actively working on resolving this issue and will provide further updates.
Thank you for your understanding.
We are aware of an issue affecting partners in the EU region who have enabled the 'custom application roles' feature. Admin roles in the Asio platform have experienced stripped permissions.
Our team is actively working on resolving this issue and will provide further updates.
Thank you for your understanding.
Components affected
ConnectWise SaaS Backup™ (formerly Recover SaaS) ConnectWise UserCentric ConnectWise Asio (ITS Portal) ConnectWise Control ConnectWise Command ConnectWise Endpoint Policy Management ConnectWise BCDR (formerly Recover) ConnectWise RMM™Need to monitor ConnectWise outages?
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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/05/2024 02:33PM
[EU Region] Incident Update: Issue with Custom Application Roles for Admin Roles in Asio Platform
We are aware of an issue affecting partners in the EU region who have enabled the 'custom application roles' feature. Admin roles in the Asio platform have experienced stripped permissions.
Our team is actively working on resolving this issue and will provide further updates.
Thank you for your understanding.
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