Outage in ConnectWise
Investigating - ConnectWise NOC Services - Issue accessing Contact Us page
Resolved Minor
October 23, 2024 - Started 12 months ago
- Lasted about 17 hours
Incident Report
We are currently investigating reports of Contact Us page returning an error while initiating chat support for Network & BCDR support. We will follow up with more information soon.
Components affected
ConnectWise RMM™ ConnectWise SaaS Backup™ (formerly Recover SaaS) ConnectWise Command
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Latest Updates ( sorted recent to last )
12 months ago - at 10/23/2024 09:19PM
We are currently investigating reports of Contact Us page returning an error while initiating chat support for Network & BCDR support. We will follow up with more information soon.
12 months ago - at 10/23/2024 09:52PM
We have identified the issue and working towards the fix. In the interim, if you need urgent assistance, please contact support via Email as below
Recover
AcronisSupport
VeeamSupport
Axcientsupport
Network Management
12 months ago - at 10/24/2024 01:08PM
We have identified the fix, and deployment will be done in next 30 min. Logged in users might get logged out of the portal once.
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