Outage in ConnectWise

Investigating - RMM Network Monitoring syncing delay and failures

Resolved Minor
February 06, 2025 - Started 10 months ago - Lasted about 7 hours

Incident Report

We are experiencing a possible issue with Network Monitoring that appears to be causing failure in syncing Company, Site and User to Auvik. We are working with Auvik to get this resolved.

We will follow up with more information soon.
Components affected
ConnectWise RMM™

Need to monitor ConnectWise outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
10 months ago - at 02/06/2025 10:18AM

We are experiencing a possible issue with Network Monitoring that appears to be causing failure in syncing Company, Site and User to Auvik. We are working with Auvik to get this resolved.

We will follow up with more information soon.

10 months ago - at 02/06/2025 12:04PM

We are observing that the issue with Company, Site syncing to Auvik and Probe deployment are now getting processed correctly. However, onboarding Users or updating user permissions is still impacted for Partners hosted in Auvik US3 region.

We continue to work with Auvik to get this resolved completely and will keep you updated with more details.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook