Outage in ConnectWise

Investigating - RMM Network Monitoring syncing delay and failures

Resolved Minor
February 06, 2025 - Started about 1 month ago - Lasted about 7 hours

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Outage Details

We are experiencing a possible issue with Network Monitoring that appears to be causing failure in syncing Company, Site and User to Auvik. We are working with Auvik to get this resolved.

We will follow up with more information soon.
Components affected
ConnectWise RMM™
Latest Updates ( sorted recent to last )
about 1 month ago - at 02/06/2025 10:18AM

We are experiencing a possible issue with Network Monitoring that appears to be causing failure in syncing Company, Site and User to Auvik. We are working with Auvik to get this resolved.

We will follow up with more information soon.

about 1 month ago - at 02/06/2025 12:04PM

We are observing that the issue with Company, Site syncing to Auvik and Probe deployment are now getting processed correctly. However, onboarding Users or updating user permissions is still impacted for Partners hosted in Auvik US3 region.

We continue to work with Auvik to get this resolved completely and will keep you updated with more details.

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