Outage in ConnectWise
Investigating -Runtime error when Premise partner are logging into PSA
Resolved Minor
August 21, 2025 - Started 6 months ago
- Lasted about 12 hours
Incident Report
We are currently investigating reports of a runtime error occurring during login to PSA following the recent patch update implemented by our on-premise partners. We will follow up with more information soon.
Components affected
ConnectWise PSA™ (formerly Manage)Need to monitor ConnectWise outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
6 months ago - at 08/21/2025 04:40AM
We are currently investigating reports of a runtime error occurring during login to PSA following the recent patch update implemented by our on-premise partners. We will follow up with more information soon.
6 months ago - at 08/21/2025 10:09AM
The issue was caused by the patch 104234 - ConnectWise Report Writer Update - Scheduled Task Changes, which has now been deactivated. As the patch is no longer active, no new partners will be impacted.
Resolution for Affected Partners:
Partners who were impacted while the patch was active will be guided to delete the following DLL file to resolve the issue:
C:\websites\psa\v4_6_release\bin\Microsoft.Win32.TaskScheduler_202582014729.dll
Latest ConnectWise outages
Investigating - ConnectWise PSA - Downgraded Mass Actions - about 7 hours ago
Monitoring - SIEM Office 365 CSP Integration - 7 days ago
S1 Consoles (EDR and MDR) - 7 days ago
Investigating - Some CPQ Partners do not have access - 13 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
