Outage in ConnectWise
Partners are not receiving 2FA codes via emails for Wise Pay
Resolved Minor
October 29, 2025 - Started 4 months ago
- Lasted about 1 hour
Incident Report
We are currently investigating reports that partners are not receiving 2FA codes via email for Wise Pay, and we are looking into the issue.
As a workaround, partners can initiate a chat with the Product Support Team, who can then provide the 2FA code to allow them to proceed with logging in.
As a workaround, partners can initiate a chat with the Product Support Team, who can then provide the 2FA code to allow them to proceed with logging in.
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Latest Updates ( sorted recent to last )
4 months ago - at 10/29/2025 05:27PM
We are currently investigating reports that partners are not receiving 2FA codes via email for Wise Pay, and we are looking into the issue.
As a workaround, partners can initiate a chat with the Product Support Team, who can then provide the 2FA code to allow them to proceed with logging in.
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