Outage in ConnectWise
KNOWN ISSUE: Prepayments unavailable
Resolved Minor
January 12, 2026 - Started about 15 hours ago
- Lasted about 1 hour
Incident Report
KNOWN ISSUE: Please be advised that prepayments are currently unavailable. We apologize for any inconvenience.
For questions, please reach out to us at help@connectwise.com.
For questions, please reach out to us at help@connectwise.com.
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Latest Updates ( sorted recent to last )
4 days ago - at 01/09/2026 07:35AM
KNOWN ISSUE: Please be advised that prepayments are currently unavailable. We apologize for any inconvenience.
For questions, please reach out to us at help@connectwise.com.
about 16 hours ago - at 01/13/2026 01:34AM
The ConnectWise University is experiencing a partial disruption in service impacting our university documentation. This issue is due to an outage with our third party provider (MindTouch). We are monitoring MindTouch for updates and will provide them as they work to resolve this issue.
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