**ConnectWise BrightGauge** experienced a 20-minute disruption in which scheduled and manually triggered reports failed to deliver across North America and EU regions. The issue affected the Reports & Dashboards component, preventing users from receiving expected report outputs. ConnectWise teams engaged with high priority to investigate and resolve the incident.
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We are currently investigating an issue impacting Reports delivery in Reports & Dashboards across the NA and EU region. As a result, scheduled & manually sent reports are not being delivered as expected. Our teams are actively engaged and treating this with high priority. We understand the impact this may have on your business and will provide updates as soon as more information becomes available.
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