Contentful Outage History

Contentful experienced a major incident where customers were unable to access their spaces and environments through the web application. The issue was identified as transient and resolved within 28 minutes, with the service team continuing to monitor the situation after resolution.

Contentful customers experienced issues with workflows functionality for 40 minutes, affecting the Content Management API. The engineering team identified the problem and worked to reduce error rates before fully resolving the issue.

Contentful experienced 500 errors across their GraphQL Content API, Content Management API, and Content Delivery API, affecting some customers for 21 minutes. The service team investigated the issue and monitored improvements before confirming full resolution. All affected APIs returned to normal operation.

Contentful experienced a major incident where customer spaces were not displaying in the web app, preventing users from accessing their content. The issue affected the web app components and lasted approximately 1 hour. The problem was resolved after monitoring confirmed that customer spaces became accessible again.

Contentful experienced an issue where certain components in their web application became inaccessible, affecting web app views but not impacting underlying data. The incident lasted 1 hour, during which Contentful identified the root cause and deployed a fix. All organizations had their functionality restored once the fix rollout was completed.

Contentful customers experienced errors when attempting to access organization settings in the Web App for 8 minutes. The issue prevented users from reaching the organization settings page, displaying error messages instead. Contentful quickly applied a fix and validated that customers could successfully access organization settings again.

Contentful experienced SSO login errors that prevented users from accessing the service through single sign-on authentication. The issue was identified as having a specific cause and was actively addressed by the engineering team. The problem was fully resolved after 21 minutes of investigation and monitoring.

Contentful's Optimization hub experienced rendering issues that prevented the feature from displaying properly. The incident was classified as minor and affected users' ability to access the optimization functionality. The issue was resolved within 5 minutes of detection.

Contentful experienced a high volume of errors on their Content Management API (CMA) that lasted 43 minutes. The error spike subsided quickly but caused a major service disruption for users managing content through the API. The issue was fully resolved after monitoring confirmed system stability.

Contentful experienced elevated error rates across their Content Management API, Content Delivery API, and GraphQL Content API for 1.4 hours. The issue affected some customers' ability to reliably access these core APIs. The problem was identified and resolved, with error rates returning to normal levels.