Outage in Contentstack
Contentstack – Azure NA – Web Application Unavailability
Resolved MajorIncident Report
Summary AI Generated
Contentstack's web application in the Microsoft Azure US region was unavailable for approximately 23 minutes, preventing users from loading the application. Other regions and delivery of already-published content were not impacted. The engineering team identified and resolved the root cause, restoring normal service, with users advised to clear their browser cache if issues persisted.
We are currently investigating an issue affecting the Web Application in the Microsoft Azure US Region. During this time, users may experience difficulties loading the Contentstack Application. Other regions and content delivery of already-published content remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. We understand the impact this may have on your operations and are treating this with the highest priority.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/17/2026 01:44PM
This incident has been resolved.
MONITORING
2 days ago - at 06/17/2026 01:38PM
The issue affecting the Web Application in the Microsoft Azure US Region has been mitigated and services are operating normally. Our team will continue monitoring system performance closely to ensure stability.
Customer Action: If you are still experiencing difficulties loading the Contentstack application, please clear your local browser cache and reload the page.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
IDENTIFIED
2 days ago - at 06/17/2026 01:32PM
The root cause of the issue affecting the Web Application in the Microsoft Azure US Region has been identified. Our engineering team is currently implementing a fix to restore normal service. Other regions and content delivery of already-published content remain unaffected.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
INVESTIGATING
2 days ago - at 06/17/2026 01:23PM
We are currently investigating an issue affecting the Web Application in the Microsoft Azure US Region. During this time, users may experience difficulties loading the Contentstack Application. Other regions and content delivery of already-published content remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. We understand the impact this may have on your operations and are treating this with the highest priority.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
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