Outage in Contentstack
Contentstack – Azure EU – Publishing and Webhook Delays
Resolved MajorIncident Report
Summary AI Generated
Contentstack's Azure EU region experienced a 51-minute major incident where content publishing and webhook delivery were delayed. Already-published content delivery and other regions remained unaffected throughout. The engineering team identified the root cause, implemented a fix, and fully resolved the incident.
We are currently investigating an issue affecting content publishing and webhook delivery in the Azure EU region. During this time, users may experience delays when publishing content and in webhook delivery. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/01/2026 05:11PM
This incident has been resolved.
MONITORING
10 days ago - at 09/01/2026 05:01PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 09/01/2026 04:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 09/01/2026 04:29PM
The root cause of the issue affecting content publishing and webhook delivery in the Azure EU region has been identified. Our engineering team is currently implementing a fix to restore normal service. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
INVESTIGATING
10 days ago - at 09/01/2026 04:20PM
We are currently investigating an issue affecting content publishing and webhook delivery in the Azure EU region. During this time, users may experience delays when publishing content and in webhook delivery. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
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Contentstack – GCP NA – Publishing Delays - 2 months ago
Contentstack – GCP NA – Multiple Services Disruption - 2 months ago
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