Outage in ControlUp

User Activity & App Trend VDI Reporting Degraded Performance

Resolved Minor
September 25, 2025 - Started 1 day ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating some degraded performance on VDI User Activity and App Trends Reporting for a subset of customers.
Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 09/25/2025 08:20PM

The VDI reporting process is functioning without further issue and performing within normal ranges.

MONITORING 1 day ago - at 09/25/2025 04:36PM

We have identified the issue, implemented a hotfix, and the two VDI reports are operational for affected users. We are monitoring the hotfix to verify stability.

INVESTIGATING 1 day ago - at 09/25/2025 02:43PM

We are investigating some degraded performance on VDI User Activity and App Trends Reporting for a subset of customers.

Latest ControlUp outages

Connectivity Issues - 11 days ago
Workflows unavailable - 15 days ago
Automated Reports Not Delivered - about 2 months ago

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