Outage in ControlUp
DEX Login Incident
Resolved MajorIncident Report
We are currently investigating an issue causing some organizations to fail authentication when accessing the DEX platform. We will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/08/2025 02:46AM
The incident has been resolved.
MONITORING
5 months ago - at 11/08/2025 12:48AM
The issue was identified, and a fix has been quickly deployed. We are monitoring the results as all services return to normal. Another update will be provided once confirmed.
INVESTIGATING
5 months ago - at 11/08/2025 12:20AM
We are currently investigating an issue causing some organizations to fail authentication when accessing the DEX platform. We will provide updates as we learn more.
Latest ControlUp outages
DEX Access Issue - about 1 month ago
Tenant stability issue - about 2 months ago
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Partial Tenant Availability Issue - 2 months ago
Tenant Unavailable Error - 3 months ago
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