Outage in ControlUp

DEX Login Incident

Resolved Major
November 08, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing some organizations to fail authentication when accessing the DEX platform. We will provide updates as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/08/2025 02:46AM

The incident has been resolved.

MONITORING about 2 months ago - at 11/08/2025 12:48AM

The issue was identified, and a fix has been quickly deployed. We are monitoring the results as all services return to normal. Another update will be provided once confirmed.

INVESTIGATING about 2 months ago - at 11/08/2025 12:20AM

We are currently investigating an issue causing some organizations to fail authentication when accessing the DEX platform. We will provide updates as we learn more.

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