Outage in ControlUp
VDI platform availability issues
Resolved MajorIncident Report
Summary AI Generated
ControlUp experienced a major incident where some organizations were unable to access VDI products for 1.5 hours. The issue was identified and a fix was implemented, with the service being monitored before full resolution was confirmed.
We are currently investigating an issue impacting some organizations' ability to access the VDI products. We will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/21/2026 05:13PM
This incident has been resolved.
MONITORING
20 days ago - at 04/21/2026 04:19PM
We identified the issue, and a fix has been implemented. We are monitoring the results.
INVESTIGATING
20 days ago - at 04/21/2026 03:47PM
We are currently investigating an issue impacting some organizations' ability to access the VDI products. We will provide another update shortly.
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