Outage in Conviva

Conviva Critical Incident Awareness Notification

Resolved Minor

October 02, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

To our Valued Customers: Conviva Operations is aware of a service degradation in our production services and is currently investigating. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com

Components affected

Conviva Historical

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/02/2024 09:20AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 10/02/2024 09:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 10/02/2024 07:14AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 10/02/2024 06:58AM

To our Valued Customers:

Conviva Operations is aware of a service degradation in our production services and is currently investigating.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account.
For assistance, please contact support@conviva.com

Latest Conviva outages

Historical - about 1 month ago

DPI service degradation. - about 2 months ago

VSI: Spike in Metrics - 2 months ago

VSI - Data Dip noticed from around 04:15 UTC on 21 December 2025. - 3 months ago

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