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Outage in Conviva

DPI Data gap

Resolved Minor
November 13, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of the data gaps in DPI for historical data and would like to inform you that the team is actively working on this. We appreciate your patience as we work to resolve this and will keep you updated once we have feedback.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/13/2025 07:10AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 11/13/2025 03:45AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 11/13/2025 02:54AM

We are aware of the data gaps in DPI for historical data and would like to inform you that the team is actively working on this. We appreciate your patience as we work to resolve this and will keep you updated once we have feedback.

Latest Conviva outages

DPI service degradation. - 13 days ago
VSI: Spike in Metrics - 29 days ago
Historical - about 1 month ago

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