Outage in Copado Solutions
Elevated Error Rates in Copado AI Services
Resolved MajorIncident Report
Summary AI Generated
Copado AI Services experienced a 5.2-hour outage where users encountered consistent "Agentic LLM task failed" errors due to an overloaded upstream AI provider (Anthropic) in the North America region. The engineering team resolved the issue affecting North American servers, restoring normal AI service functionality. The service was monitored for stability before confirming full resolution.
We are currently investigating an issue affecting Copado AI Services, where users may be experiencing consistent "Agentic LLM task failed" errors.
Our engineering team has identified that this is stemming from an overloaded state with one of our upstream AI providers (Anthropic) in our primary hosting region, North America.
We are treating this with the highest priority and will provide another update as soon as we have more information or a resolution.
Components affected
Copado Solutions Copado AI ServicesTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/05/2026 08:07PM
Update - Resolved
Our monitoring period has concluded, and we have confirmed that Copado AI Services are fully operational and performing as expected for all North American servers. This incident is now resolved. Thank you for your patience.
MONITORING
9 days ago - at 05/05/2026 04:00PM
We have successfully resolved the issue affecting Copado AI Services for our North American servers. Normal service has been fully restored, and users should no longer experience errors when utilizing AI features.
We will continue to monitor the service closely to ensure optimal performance. We apologize for any inconvenience this caused and appreciate your patience while our team worked to restore service.
INVESTIGATING
9 days ago - at 05/05/2026 03:59PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 05/05/2026 03:00PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 05/05/2026 02:58PM
We are currently investigating an issue affecting Copado AI Services, where users may be experiencing consistent "Agentic LLM task failed" errors.
Our engineering team has identified that this is stemming from an overloaded state with one of our upstream AI providers (Anthropic) in our primary hosting region, North America.
We are treating this with the highest priority and will provide another update as soon as we have more information or a resolution.
Latest Copado Solutions outages
Performance Degradation in CI/CD Pipelines - 3 days ago
Third-Party Service Degradation (AWS & Salesforce) - 7 months ago
CRT Degradation affecting projects - 9 months ago
Global AWS and Google Cloud Outage - 11 months ago
Metadata refreshing. - about 1 year ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
