Outage in Cornerstone
Minor Issue - Latency for all Galaxy Clients across UK and EU Region
Resolved MinorIncident Report
Summary AI Generated
Cornerstone's Galaxy clients across UK and EU regions experienced latency issues and 504 gateway timeout errors when accessing certain application pages. The performance degradation affected clients with portals in these regional swimlanes, causing slow performance and intermittent errors. The issue was identified and resolved within approximately 17 minutes of the initial problem occurrence.
The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 03/16/2026 12:06PM
The CSOD Technology Team observed a performance degradation affecting the Galaxy clients across UK and EU region swimlane. The problem began at 1:02 AM Pacific Time and was resolved at 1:19 AM Pacific Time. During this time, clients with portals on UK and EU region swimlane may have experienced slow performance or intermittent errors while accessing the application.
IDENTIFIED
10 days ago - at 03/16/2026 09:42AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 03/16/2026 09:07AM
The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latest Cornerstone outages
Latency observed in CSX for UK Stage Environment - 30 days ago
Latency Observed on LMS Pages Across All US Swimlanes (Galaxy Customers Only) - about 1 month ago
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