Outage in Cornerstone
Intermittent timeouts observed on US Production Environment
Resolved MajorIncident Report
Summary AI Generated
Cornerstone experienced intermittent timeouts affecting customers on US production swimlanes SL1, SL2, SL3, and SL5, preventing users from accessing or navigating the application normally. The incident impacted system uptime and response times across these environments. The issue was resolved after 8 minutes of investigation and remediation efforts.
Some customers on the US swimlanes (SL1, SL2,SL3,SL5) may experience intermittent timeouts while accessing or navigating the application. We are actively investigating the issue and will share another update as soon as more information becomes available.
Components affected
Cornerstone Uptime Cornerstone Uptime Cornerstone Response Time Cornerstone Response TimeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 06/01/2026 08:53PM
Our engineering teams have confirmed that the issue has been fixed. We are currently monitoring for at least 1 hour before marking the issue resolved.
INVESTIGATING
13 days ago - at 06/01/2026 07:37PM
We are actively investigating this issue and will share an update as soon as possible.
INVESTIGATING
13 days ago - at 06/01/2026 04:15PM
The issue has resurfaced, and customers may again experience intermittent timeouts while accessing or navigating the application. Our Engineering Teams are actively looking into it. Thank you for your patience and understanding.
MONITORING
13 days ago - at 06/01/2026 03:09PM
The CSOD Technology Team has confirmed that the issue has been resolved. We are actively monitoring application stability and performance and will keep you informed of any significant updates.
INVESTIGATING
13 days ago - at 06/01/2026 02:52PM
Some customers on the US swimlanes (SL1, SL2,SL3,SL5) may experience intermittent timeouts while accessing or navigating the application. We are actively investigating the issue and will share another update as soon as more information becomes available.
Latest Cornerstone outages
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