Outage in Cornerstone
All Queued Events Stuck and Delayed
Resolved MinorIncident Report
Summary AI Generated
Cornerstone experienced a 4.5-hour incident where queued events and background jobs—including Content Uploader, Emails, and Reporting—were delayed or stuck across all swimlanes. The backlog gradually cleared as the team took action to accelerate recovery. All queues were fully caught up and the incident was resolved following a monitoring period.
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
Components affected
Cornerstone Uptime Cornerstone Response Time Cornerstone Uptime Cornerstone Uptime Cornerstone Response Time Cornerstone Response Time Cornerstone Uptime Cornerstone Response Time Cornerstone Uptime Cornerstone Response TimeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/07/2026 11:04PM
All queues have been caught up and after a period of monitoring we are considering this issue Resolved.
MONITORING
18 days ago - at 07/07/2026 09:03PM
The backlog of queued events continues to decrease as events are processed. Our teams are closely monitoring activity to ensure recovery continues to progress as quickly as possible. We will continue to provide updates until the backlog has cleared.
IDENTIFIED
18 days ago - at 07/07/2026 08:20PM
We are seeing the backlog of queued events begin to decrease. We are working on taking additional action to reduce the backlog more quickly and accelerate recovery. We will continue to provide updates as progress is made.
INVESTIGATING
18 days ago - at 07/07/2026 06:33PM
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
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