Outage in Countingup

Provider outage affecting inbound and outbound account transfers

Resolved Major
August 19, 2024 - Started 4 months ago - Lasted 36 minutes
Official incident page

Need to monitor Countingup outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Countingup, and never miss an outage again.
Start Free Trial

Outage Details

One of our providers is currently experiencing technical difficulties, which is affecting the processing of account transfers through the faster payments scheme. As a result, inbound transfers will not be received and will be returned to the sending account. You can still initiate outbound account transfers from the Countingup app, but please note that these transfers are currently delayed and will not reach their destination until the issue is resolved. You do not need to make the payments again. We are actively working with our provider to resolve this matter as soon as possible. We apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/19/2024 04:14PM

Our provider has confirmed that the issue has been resolved. All pending outbound payments will now be processed, and new inbound payments should go through without any problems.

We're really sorry for any inconvenience this may have caused.

INVESTIGATING 4 months ago - at 08/19/2024 03:39PM

One of our providers is currently experiencing technical difficulties, which is affecting the processing of account transfers through the faster payments scheme.

As a result, inbound transfers will not be received and will be returned to the sending account.

You can still initiate outbound account transfers from the Countingup app, but please note that these transfers are currently delayed and will not reach their destination until the issue is resolved. You do not need to make the payments again.

We are actively working with our provider to resolve this matter as soon as possible. We apologize for any inconvenience this may cause.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime