Outage in Courier

Automation Service Degrated

Resolved Minor
July 29, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The Courier team has identified an issue impacting Automation services, which has resulted in degraded performance. An underlying issue was identified at around 10:30 PST and a fix was released at 11:00 PST. We are monitoring the automation worker for any leads.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/29/2024 11:07PM

Automations have stabilized.

MONITORING 5 months ago - at 07/29/2024 10:43PM

The team has identified the issue and is closely monitoring. Failed steps will continue to be retried with exponential backoff. Automations should recover, and all affected automations should execute after a delay of up to 15 minutes once the problem is resolved

INVESTIGATING 5 months ago - at 07/29/2024 10:03PM

The Courier team has identified an issue impacting Automation services, which has resulted in degraded performance. An underlying issue was identified at around 10:30 PST and a fix was released at 11:00 PST. We are monitoring the automation worker for any leads.

Latest Courier outages

Delayed Message Processing - about 2 months ago
Message Logs Delays - 2 months ago

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